Returns & Exchanges

30-Day Return Policy

If you or your pet aren't completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in original condition.

How to Return

  1. Contact our support team at returns@petsandclaws.com
  2. Include your order number and reason for return
  3. We'll provide a return shipping label
  4. Drop off the package at any USPS location

Refunds

Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.

Exchanges

For exchanges, please initiate a return and place a new order. This ensures the fastest delivery of your replacement item.