Returns & Exchanges
30-Day Return Policy
If you or your pet aren't completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in original condition.
How to Return
- Contact our support team at returns@petsandclaws.com
- Include your order number and reason for return
- We'll provide a return shipping label
- Drop off the package at any USPS location
Refunds
Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
Exchanges
For exchanges, please initiate a return and place a new order. This ensures the fastest delivery of your replacement item.