FAQ
Frequently Asked Questions
What payment methods do you accept?+
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
How long does shipping take?+
US orders arrive in 3-5 business days. International orders take 7-14 days. Free shipping on orders over $50.
What is your return policy?+
30-day risk-free trial. If your pet does not love it, return it for a full refund.
Do you ship internationally?+
Yes, we ship to over 50 countries. Rates calculated at checkout.
Are your products vet approved?+
Yes, all products are reviewed by licensed veterinarians before we add them to our catalog.
Do you offer subscriptions?+
Yes! Subscribe to auto-deliveries of food and litter and save 10% on every order.